CORE skills

• CORE solutions and associated services are strongly based on understanding our clients' business requirements, and very importantly, their customers' business requirements
• CORE openly encourage collaborative relationships with our clients, and provide support for their business processing environments
• CORE have implemented solutions in Europe, the USA, Asia Pacific and Africa for our global clients - we pride ourselves on the professional delivery of solutions in the language of your business

CORE people

Our employees and the relationships they have built with our clients are CORE's most valuable asset. We are committed to providing the most appropriate solutions for our clients' business needs and we can only truly understand those needs if we have invested in the trust and understanding of the people who own and sponsor the commercial demands. Our collaborative style of working, when coupled with our technical and industry knowledge, creates a special combination that sets us apart from our competitors. The advice our experts can provide is based on years of actually delivering solutions and their knowledge and creativity make the difference when proposing the right solution for each client's business requirement.

CORE people - experienced, skilled, motivated and ready to deliver.

CORE approach

Initial analysis & outline planning

• understand the business requirements
• understand the scope of the initiative
• build a shared view of the analysis with the client
• make a realistic outline project plan

Design - buy-in - build cycle

• build an early initial design & prototype
• work with the key users to refine the design
• repeat the process through to joint sign-off

Training the key users

• train key users face to face
• the ‘ read document and get on with it ’ method does not work !
• target ‘super’ users as main contacts

Taking the solution ‘live’

• ensure that commercial work practice disciplines are understood
• owners for tasks and processes must be agreed
• going ‘live’ means going there together !

Managing user help & support - ensure users’ expectations for support are realistic and agreed - the best support services are provided when we know what is wanted ! - continually measure the support demand to enable the most effective improvements

For more information on how CORE can work with you and your business please contact :

CORE (UK) Limited

t : +44 (0)20 8961 9990

f : +44 (0)20 8961 4371